Terms of service
By accessing or placing an order on the LUXURY CARTEL website, operated by LUXURY CARTEL General Trading LLC, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, you should not use our website. For any questions, please contact us using the information provided below.
1. Acceptance of Terms
By using our website and services or by placing an order, you confirm that you agree to and accept our Terms of Service
2. Account Terms
You may create an account on our website. You are responsible for keeping your login credentials secure. We reserve the right to suspend or terminate any account if we detect suspicious or fraudulent activity.
3. User Conduct
You agree not to engage in:
- Abuse, spamming, or harassment
- Hacking, phishing, or fraudulent activities
- Misuse or violation of our website features
Any misuse of the site or violation of these terms may result in suspension or legal action.
4. Intellectual Property
All website content, branding, product images, and designs are the exclusive property of LUXURY CARTEL General Trading LLC. You are prohibited from:
- Copying or reproducing content
- Modifying, distributing, or selling our materials without written consent
5. Pricing, Availability, and Errors
We reserve the right to:
- Modify product prices and descriptions at any time
- Cancel or refuse orders with pricing or listing errors
- Update inventory availability without notice
6. Third-Party Services
We may use third-party tools and platforms (e.g., Shopify, payment gateways, shipping APIs). We are not liable for any third-party platform issues, outages, or inaccuracies.
7. Payment Options
Payments are processed securely using trusted third-party platforms like Stripe. We do not store any payment-related data on our servers. Refer to our Payment and Billing Policy for full details.
8. Limitation of Liability
We are responsible only for orders and services directly handled through our website. We are not responsible for any third-party failures, shipping errors, or service interruptions outside our control.
9. Indemnification Clause
You agree to indemnify and hold harmless LUXURY CARTEL General Trading LLC from any claims, damages, losses, or legal issues resulting from your use of our services or third-party actions connected to your activity.
10. Termination Clause
We reserve the right to suspend or terminate your account and access to services if you violate our Terms of Service or are involved in any fraudulent or harmful activity.
11. Changes to Terms
We may update these Terms of Service periodically. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms. We will notify users of significant changes when appropriate.
12. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE). Any disputes shall be resolved under UAE jurisdiction.
13. Contact Us
Store Name: Luxury Cartel
Business Address: Luxury Cartel store, Five Hotel Palm Jumeirah, Dubai, UAE
Email: contact@luxury-cartel.com
Phone: +971 58 148 0050
Business Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT+04:00) Gulf Standard Time (Dubai)